Digital Experience Management
While the pace of business and the speed of content continue to accelerate, so does the demand to reach your audiences through a rich and robust online experience, through multiple channels and devices.
Consumer habits are changing. Brands need to reinvent relationships that brings customers back for more.
LuckyEye’s digital experience management services are uniquely designed to help create, manage, simplify and integrate your processes to meet these demands by incorporating capabilities such as:
- Rich Media Management: LuckyEye has simplified the process of editing, publishing and managing Web content. Teams can incorporate rich media across both Web and mobile channels without having to rely on support from IT and create more targeted experiences for their customers.
- Mobile Experiences: Build engaging mobile experiences that display perfectly on smart phones, tablets or computers. Content and mobile applications can be dynamically rendered on any device, giving marketers more flexibility in creating engaging sites for users across all digital touch points.
- Analytics & Optimization: Enhanced tagging, SEO capabilities and integration with SEO solutions provide social listening and analysis tools as well as Web In-context analytics. You can easily measure performance, understand user needs and develop targeted campaigns.
- Social Technologies: Become more agile with the ability to conduct in-place, real-time Web page and channel delivery analysis on a company portal or on an external social networking site to quickly make insightful business decisions and determine the sentiment of customers and employees.
Reinvent Relationships that brings customers back for more, organizations need to:
- Deliver Anywhere: consistent, seamless multi-channel experiences
- Understand the individual and their experiences: Listen to the voices of customers in the marketplace in order to anticipate customer preferences and captivate them with the right, rich, personalized digital experiences
- Unleash creativity: Enhanced content and rich media management tools that enable Line of Business users the ability to rapidly respond to marketplace changes
- Deepen relationships: Provide personalized experiences, engaging social interactions, and relevant information while building trusted relationships, loyalty and advocacy