Celebrating 25 Years of Innovation: The LuckyEye Journey
25 Years of Innovation: LuckyEye's Journey to Digital Excellence
LuckyEye's story began in 1999, following the successful launch of Türkiye’s first youth portal in 1998. This portal attracted over 100,000 members within just one month, demonstrating the immense potential of the Internet as a powerful channel for brands.
The early 2000s marked a pivotal moment when global investments in the Internet skyrocketed, yet few companies could execute creative digital ideas. LuckyEye, however, was among the select few who recognized this opportunity and initiated projects in Istanbul and London, playing a significant role in the digital revolution.
In our earliest meetings, the story of Horus's Eye—which symbolizes protection and foresight—became a fundamental aspect of the company's vision and inspiration.
Milestones that Shaped LuckyEye's Evolution:
- 2001: LuckyEye became one of Türkiye’s first .NET partners with Microsoft, launching the LuckyEye Digital Content Management Platform (LEDIS), now used on over 2,000 websites.
- 2004: Our R&D investments increased, establishing us as one of the pioneering companies at Kocaeli University's Technopark.
- 2011: We delivered over one hundred projects annually, expanding into real-time marketing by partnering with IBM Silverpop.
- LuckyEye delivered projects like web portals for Türkiye’s Central Bank and the Social Security Institution (SGK), which reach millions of visitors daily in collaboration with IBM.
- 2016: Marked a new era as we integrated AI solutions into our portfolio, launching LEVA (LuckyEye Virtual Assistant), an AI assistant powered by IBM Watson.
- 2019: We became a regional partner with Creatio, a No-Code CRM platform, and began supporting our AI-powered solutions with an end-to-end No-Code approach.
- In recent years, we developed AI360CX, a comprehensive platform designed to create seamless customer experiences across online and offline channels.
Industry Leadership and Impact
LuckyEye has always prioritized understanding emerging technologies and trends that offer real value to our clients. This focus has led to creating long-term relationships and transformative projects, such as our work with Türkiye’s largest automotive company, where we leveraged 370 segmentation parameters of the customer database to design segment-based customer journeys.
With AI360CX, LuckyEye integrates over two decades of experience to deliver AI-powered customer journeys, optimizing every interaction for a seamless experience across touchpoints.
Client Success Stories
Over the past 25 years, long-term partnerships have been integral to our growth. We have had the privilege of working with some of the most significant names in automotive, finance, holding, and airlines, helping them navigate the complexities of digital transformation. Our multi-channel, real-time marketing strategies have driven substantial results and demonstrated the power of innovation when paired with trust and collaboration. For Türkiye’s largest airline, we delivered over five hundred million personalized engagements through our marketing automation platform, creating a significant return on investment (ROI) and enhancing global customer engagement.
Our long-standing collaborations with financial institutions in Investor Relations (IR) have earned us numerous awards. By collaborating with the largest companies in the sector, we have crafted an end-to-end investor experience, ensuring that stakeholders contribute to our projects at every stage, digitally and beyond.
Global Reach and Local Impact
Since our founding, LuckyEye has formed solid global partnerships with leading technology companies, adapting cutting-edge solutions to meet local market needs. Our partnerships with IBM, Microsoft, and Creatio allow us to address specific client challenges while maintaining a global perspective.
Envisioning the Future: The Next 25 Years at LuckyEye
AI will undoubtedly drive the next phase of innovation, and LuckyEye is at the forefront of this transformation. Since 2016, we have integrated AI into every aspect of our solutions, always with a focus on responsible, ethical AI practices and sustainable digital transformation.
As we look to the future, our focus is on advancing AI-powered solutions that cater to the needs of customers, employees, partners, and suppliers alike. AI360CX will continue to lead the charge in Customer Experience Transformation. At the same time, new vertical solutions—such as LEVA for conversational AI, Investor Relations Assistants, and AI-powered sustainability reporting tools—are set to redefine how businesses engage with stakeholders. We are also thrilled to introduce innovative platforms like SkyFarm, a groundbreaking solution that will revolutionize the agricultural sector by providing farmers with real-time data insights to enhance productivity and sustainability. Additionally, we are developing AI-enhanced consent management platforms designed to elevate RegTech solutions.
Employee Voices: Celebrating the Team
LuckyEye's success is a testament to the dedication and skills of our team members. From the early days, we have embraced a lean organizational structure, emphasizing competence development. Over the years, LuckyEye has served as an incubator for growing the expertise of our staff, blending traditional master-apprentice approaches with modern technology. We deeply value every contribution our team makes, whose passion for innovation has been the driving force behind our success.
Celebrating LuckyEye's Core Values
Our growth is rooted in the core values of innovation, excellence, and integrity. Guided by the principle of treating others with respect and fairness, we have built lasting relationships with clients, ensuring their best interests remain at the forefront of our decision-making. Our culture thrives on openness to new ideas, ethical responsibility, and a commitment to creating value through continuous innovation.
Looking Back with Horus' Eye
The Eye of Horus has been central to our identity from the beginning. Just as this ancient symbol represents protection, prosperity, and wisdom in Egyptian mythology, LuckyEye has sought to deliver these qualities through its services and solutions. The mathematical symbolism behind the Eye reflects our data-driven approach to achieving measurable success. With AI360CX, our goal is to create empathetic, AI-powered customer experiences that mirror the neuroscience symbolized by the Eye of Horus.
A Thank You to Our Founders, Employees, Customers, and Partners
As we celebrate this remarkable milestone, we express our deepest gratitude to the founders who set the vision, the employees who have driven our innovation, the customers who have trusted us, and the partners who have supported us along the way. Each of you has played an essential role in LuckyEye's journey, and we look forward to shaping the future together, always mindful of your invaluable contributions.
Join us in this transformation, and together, let’s shape the digital world of the future.
Luckyeye Time Capsule
