IBM Watson Tealef
on Cloud

IBM® Tealeaf® Customer Experience on Cloud (IBM® Tealeaf® Customer Experience), is a software (SaaS) based on analytics solution designed for web and mobile applications. It helps you to understand and to improve your overall customer experience by analyzing behavioral problems from large and complex data sets in online and mobile devices. IBM Tealeaf Customer Experience on Cloud includes numerous reports and dashboards ready to use. Provides customizable reports and index sheets for more specific analyical needs.

IBM Tealeaf Customer Experience on Cloud provides:

• IBM-managed cloud environment for Tealeaf, using the high-performance IBM SoftLayer® cloud infrastructure.
• Design user-friendly, high-conversion sites and apps. Behavioral insights from customer analytics Show you what’s working and what’s not.
• Understand why customers progress or abandon with AI-powered struggle analytics. Capitalize quickly on opportunities.

IBM-Managed Cloud Environment for Tealeaf

• Lower set hardware and infrastructure costs.
• Routine health checks and resource monitoring for best performance.
• Managed software updates and tracks for a seamless update experience.
• Ability to adjust bandwidth, computing power and storage space to accommodate an increased user base.

A Strong Data Capture Approach

• Gathering data for individual user sessions and determine which content is valuable without using tags.
• Using a custom ‘’event’’ approach which allows the watching customer sessions from start to finish.

Advanced User Interface with reports and dashboards

• Ready-to-use reports and dashboards for fast usage.
• Customizable reporting capabilities for specific analyical requirements.
• Responsive charts and graphs that are compatible with mobile and touch sensitive devices.
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